Due to circumstances beyond our control the tracking service has ceased operation indefinitely. We apologise for any inconvenience this may cause. You are advised to contact the lab directly via 0113 244 8221 or info@fujifilmprocessinglaboratory.co.uk for assistance in tracking an order.

Please note your film will not be delivered to the lab unless the full postage is paid, in accordance with the Royal Mail's 'pricing in proportion' policy. This is currently £1.58 per film, per mailer for 1st class postage or £1.33 per film, per mailer for 2nd class. Any film with insufficient postage will be returned to the sender before it reaches our lab and this can take up to eight weeks.

We therefore recommend using your local post office to weigh and size your mailer, or multiple mailers in a padded envelope. For further information please refer to the Q&A section here.